Mozambqiue: More than 15,000 cross Maputo borders in three days
File photo: SAA
South African Airways (SAA) has announced that it will suspend its daily flights between Johannesburg and Maputo due to a lack of demand.
According to a press release from the airline, the decision is effective from 1 December and passengers holding tickets will be reallocated to flights operated by Mozambique Airlines (LAM). They will also be allowed to cancel their flights and receive a full refund or credit voucher.
SAA’s interim executive for commercial operations, Simon Newton-Smith, explained that “when SAA resumed operations at the end of September, we committed to constantly monitor passenger volumes and revenue on all routes. Demand on this service has not met expectations and for the time being, this change is in line with our strategy of being a transparent management and fiscally responsible”.
He added, “No airline likes to cancel flights, but we are committed to the success and sustainability of our airline, whilst we meet our valued customer requirements. We apologise to customers for any inconvenience and full assistance will be provided to all customers holding an SAA ticket on flights that are withdrawn from the schedule”.
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