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The Mozambique Airport Handling Services (MAHS) has been certified by IATA’s Safety Audit of Ground Operations (ISAGO) programme, the first Mozambican company to receive the distinction.
MAHS management says the recognition is an incentive to continue to seek to satisfy its customers.
“It means greater trust on the part of our customers towards the company, because most handling operations abroad also work based on this certificate. All companies that want to operate in Mozambique, knowing that we are certified, will be sure that we follow universal safety standards of international procedures. This brings us added value so that we are in pole position here in the country,” said Hilário Tembe, chairman of the Board of Directors of Mozambique Airport Handling Services (MAHS).
But certification also raises new challenges. “For us, it’s always a big responsibility. Standards will rise, it is not enough to obtain the certificate, we have to work to maintain these standards,” Lourenço Guiuele, director general of MAHS, remarked.
The MAHS management revealed that they are in the process of continuing with the ISAGO Certification process at their operations in Beira, Nampula and Nacala.
The chairman of the Board of Directors of the Civil Aviation Institute of Mozambique, João de Abreu, says that the recognition is a reflection of the company’s competence.
“This came to be translated, without a doubt, in the acquired experience. MAHS has been serving here at our airports for many years and, in fact, this maturity was reflected in this certificate,” de Abreu said.
What is IATA’s ISAGO certification?
ATA’s Safety Audit for Ground Operations (ISAGO) has been built upon a “backbone” of audit standards applicable to all ground handling companies worldwide, coupled with a uniform set of standards relevant for the specific activities of any ground handler. As a result, the ISAGO audit can be applied consistently to multinational ground handlers, as well as to smaller companies providing services at a single station.
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