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From October of this year Mozambican citizens will be able to process birth and death certificates electronically. The new platform, called RCEV (Civil Registry and Vital Statistics), will facilitate the convergence of the health, justice and statistics and facilitate the collection of data by the National Institute of Statistics, as well as improving infrastructure planning by the government.
Esperança Nhangumbe, registrar and director of the First Conservatory of Maputo City, said that the platform has already been implemented in Gaza and Inhambane provinces, Maputo city and province and Nampula. The pilot phase has already issued about 2,300 certificates.
One of the benefits is that the user can see his or her document anywhere in the country, and does not have to return to the place the certificate was initially processed.
The new registration system has a maximum online limit of ten minutes, against the 20 to 25 minutes of the old platform. At the end of the process, the applicant has a unique and non-transferable number, which will reduce the falsification of these documents.
At present, in order to guarantee the confidentiality of the data, only civil servants have access to the site, but the public is expected to have access in due course.
Users who have tried the new services are pleased. “This new form of registration is more accessible and faster, unlike the old one, which was quite time-consuming,” Paulo Nduande said.
At Maputo’s First Civil Registry for example, it is estimated that 120 to 200 applications for certificates are processed daily: about 30 marriage processes, 50 birth registers and an equal number of death certificates. The new platform is expected to serve a greater number of users, since the time each case takes will fall substantially.
Demand at civil registry offices for name changes has increased recently, in some cases because of bullying and in others because people feel that life is not going well because of the name they bear.
The law says that names should not give rise to doubt as to gender or be fantasy-based.
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