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Folha de Maputo / Minister Vitória Dias Diogo
The Minister of Labour, Employment and Social Security Vitoria Diogo yesterday called on Mozambican civil servants to observe professional secrecy and release only appropriate information into the public domain.
Diogo was speaking in Maputo at the opening of a vocational training course in public relations and protocol at the Alberto Cassimo Institute for Labour Studies in Maputo.
Diogo explained that information should be treated in an orderly manner, bearing ethics and professional responsibility in mind, and explained to participants that state information is categorized methodically as public domain, confidential or classified.
Therefore, the minister said, “We are not supposed to be talking in the corridor about every record that passes through our hands. The matters that we take care of have dignity. Each and every one of us builds the state; we are the depositories and guardians of the values that our institutions embody.”
Diogo took the opportunity to recall that civil servant must serve the citizen regardless of their colour, social condition, religious creed, gender, race, position or party affiliation, and stressed the need to empower employees to respond to the public’s legitimate demands.
“There is also another fundamental component: your attitude, the way you approach others. These aspects dictate whether the user will leave satisfied or dissatisfied,” she said.
Fifty employees, drawn from the National Social Security Institute, the National Institute of Employment and Vocational Training and the Commission for Labour Mediation and Arbitration are joining the training course.
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