Mozambique introduces phone alerts to deliver ID cards

Login

Register

http://www.clubofmozambique.com/

Mozambique introduces phone alerts to deliver ID cards

1:09 CAT | 02 Feb 2017

File photo

The Civil Identification Services will begin sending telephone alerts to ID applicants in Mozambique when their document are ready for collection. The measure is intended to make the service more amenable and avoid the accumulation of unclaimed documents.

Maputo Police Commander Bernardino Rafael is quoted in today’s edition of Noticias newspaper as saying anybody requesting an ID document will leave their telephone number, or that of someone close who can be contacted, with Civil Identification Services staff, who will call when the document is ready.

“What we have noticed is that once the user has gone to the Civil Identification counters once or twice to check if their ID is available, they give up and the document remains at the counter for a long time, with many of them expiring. More serious is that the user ends up changing counters and requests a new issuance, which constitutes a crime, since it is double application,” the commander says.

He added that more ID issuing offices would be opened, including mobile stations in places with higher population concentrations such as schools, markets and hospitals, in order to facilitate the issuing of ID cards.

Source: AIM Moçambique