Vodacom Mozambique surpasses 12 million customers

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Vodacom Mozambique surpasses 12 million customers

11:58 CAT | 26 May 2025

File photo: Vodacom Moçambique

Vodacom surpassed 12 million customers in Mozambique, an increase of 6.8% in the last year, but revenues fell by 12.8%, influenced by post-election tension, according to the mobile operator’s report and accounts.

“Mozambique had a challenging year, with a 12.8% drop [in revenues] due to price reassessment and post-election tensions. Fortunately, the commercial momentum [for the Vodacom group] in Mozambique improved in March 2025, paving the way for a better fiscal year 2026,” reads the financial report for the fiscal year (2025) ended on March 31, to which Lusa had access today.

The international operator also states in the document – with data from operations in Lesotho, Tanzania, the Democratic Republic of Congo, South Africa and Egypt – that Vodacom Mozambique’s revenues fell by 11.1% overall (they had already fallen by 11.8% in the previous fiscal year), to 20,673 million meticais (€286.4 million), compared to 23,259 million meticais (€322 million) in the year-earlier period.

According to the report, Vodacom Mozambique’s average revenue per customer fell on 31 March 2025 to 124 meticais (€1.71) per month, down 17.9% compared to 151 meticais (€2.10) on 31 March 2024, as had already fallen in the previous year.

In the opposite direction, at the end of March, Vodacom Mozambique had around 12,453,000 customers, compared to 11,658,000 in March 2024 and 10,742,000 in 2023.

“As expected,” Vodacom states, the business in Mozambique was “impacted by post-electoral tensions” contesting the conduct of the general elections of October 9 last year, although it recognizes that the “boost of peace efforts” will allow “better prospects for the fiscal year 2026”.

In the report for the previous financial year, ended on March 31, 2024, in which despite the number of customers also increasing, Vodacom Mozambique also saw revenues fall, the telecommunications group’s management had already admitted that this was a “disappointing performance”.

“With service revenues declining during the year, recent regulatory reforms on pricing are expected to significantly improve market prospects,” stated the financial report for the fiscal year ending March 31, 2024, reported by Lusa last year.

In view of strong popular opposition to the increase in tariffs last year, involving the three mobile network operators, the Mozambican government instructed the National Institute of Communications of Mozambique to reverse this update at the end of May 2024, which has been maintained ever since.

Vodacom Mozambique has been operating in telecommunications – one of the three operating in the country – since 2003, with shareholders Vodacom International (85%) and local partners, such as Empresa Moçambicana de Telecomunicações (1.99%), Intelec Holdings (6.5%) and Whatana Investments (6.5%).

Source: Lusa