From satisfaction to loyalty: The impact of good customer service - FNB Mozambique
Photo: CCMUSA
The Mozambique/USA Chamber of Commerce (CCMUSA) last Thursday (20-03) paid a visit to the Ministry of the Economy, where it was received by Basílio Muhate, Minister of Economy, António Grispos, Secretary of State for Commerce, and other ministry officials. The visit was attended by a delegation of more than 15 businesspeople who are members of CCMUSA, representing several companies and institutions from the private sector.
Government’s commitment to economic development
During the meeting, Minister Muhate expressed his gratitude for the visit and gave an overview of the challenges and priorities of the Ministry of Economy, which covers areas such as tourism, commerce and industry. The Minister highlighted that, despite being a new ministry, it brings a new dynamic, with a focus on removing barriers in the country’s business environment.
Minister Muhate also stressed the importance of maintaining an ongoing dialogue between the government and the private sector, so that they can work together to solve the country’s economic problems.
Another point raised by the minister was the need to recover the economy from the impact of the violent demonstrations that affected several regions of the country, highlighting the urgency of creating an environment of stability for economic growth.
Businesses’s view
In turn, President of CCMUSA Onório Manuel thanked the minister for the reception and the opportunity to talk. He highlighted the willingness of CCMUSA members to collaborate with the government in several areas, with a particular focus on the valorization of local product processing.
Onório Manuelt also took the opportunity to thank the US government for approving loans to TotalEnergies, which are supporting important projects in the Cabo Delgado region. The president of CCMUSA reaffirmed the commitment to creating more jobs for young Mozambicans and contributing to the sustainable growth of the national economy.
The visit reaffirms the commitment of CCMUSA and the government to work together to solve economic challenges and promote an environment conducive to business growth in Mozambique. Collaboration between the private sector and the government is key to the country’s development, and CCMUSA will continue to support initiatives aimed at creating more job opportunities, strengthening local industry and economic recovery.
It is important to note that this visit is another important step in building a solid and promising partnership, with the aim of ensuring that Mozambique continues to be an attractive and safe investment destination.
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