Mozambique: MDM calls for Commission of Inquiry to investigate contract between government and ...
Mozambique new ATM blackout | SIMO network system unconfigured in technical error – Carta
1:44 CAT | 12 Sep 2019
Image: Carta
The technical team currently in charge of maintaining the SIMO network of electronic payments, POSs and ATMs yesterday made a technical intervention in the system, resulting in its unconfiguration, a source knowledgeable about the network operations told ‘Carta de Moçambique”.
According to the source, yesterday the team noticed a certain slowness in the network and decided to intervene in the machines which support the system, accidentally de-configuring them. The problem was not therefore the Bizfirst application or the database.
We asked the source to give us a step-by-step explanation – and here it is.
The application works with a configuration. First you configure the machines and then you install the application. If these machines unconfigure, the application will not start. And this setup is complex because virtual machines are used. If you have trouble virtualising the machines, they no longer see each other. If the system that manages these virtual machines gets lost, you lose everything. Roughly speaking, it is a systems problem.
Our source was unable to estimate how many days the current crisis will last.
The Interbancos system technicians, who had command of the operations, are no longer present, having been dismissed after last November’s debacle.
The current team was hired by SIMO under the auspices of the Bank of Mozambique. This team should now hopefully pass a major test of their competence, and get the system back up within hours. If not, the Bank of Mozambique (which controls SIMO) should seek a company with the necessary stature to solve the problem.
After the November blackout, the Governor of the Bank of Mozambique, Rogério Zandamela, pondered a new operator, Euronet (which currently provides services to BIM), but this solution was abandoned, as the Euronet system does not work for interbank networks like ours (20 banks).
The solution remained Bizfirst’s software, but with a separate technical support team.
Source: Carta de Moçambique
Show comments
Also read
Leave a Reply
1 Comment on "Mozambique new ATM blackout | SIMO network system unconfigured in technical error – Carta"
You must be logged in to post a comment.
You must be logged in to post a comment.
bad start