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Staff at the Directorate of Private Sector Support (DASP) of the Ministry of Industry and Trade of Mozambique ran a distance learning workshop on February 15 and 16 as part of a joint Portugal-Mozambique online learning initiative.
On January 7, the governments of the two countries co-launched a virtual training space for online training activities to help Unified Service Desks (BAU) employees acquire new and improve existing ones.
This workshop introduced DASP employees to the new learning platform, which will facilitate ongoing training for the staff of the 17 existing branches of the service in Mozambique. The aim is to streamline and improve public services and enhance user experience.
“In my opinion, the courses already available will improve service and communication with the public,” attendee Adelaide Foquiço says. For Regina Sando, this initiative “enables trainees to clarify questions and exchange experiences”. Neila Mussagy believes that the platform “will be effective, efficient and help the students”.Source: CN-Centro de Informação e Negócios