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Anton Balazh / Shutterstock / Africa can disrupt the global financial services sector by leapfrogging infrastructures that currently weigh on the developed markets.
Barclays Moçambique (Barclays) reiterated once more its intention to focus ever more on technology. The statement published yesterday came after Barclays attended the Mozambican technology fair and exhibition Moztech which took place between 24 and 26 May 2017 in Maputo.
The bank thus informed about its three new digital platforms. One of them aims at reducing the use of paper at the bank so as to minimize tiring queues at its desk while preserving human contact in targeted circumstances.
The second platform offers a fully digital recruitment process of its employees, in connection with its graduate program, where potential candidates are asked to motivate or justify their intention to join the bank through a video and a tablet.
The third area of digital innovation at Barclays is the initiative called Rise, which was launched in October 2015. Rise is a physical and virtual global community that facilitates collaboration and fintech innovation, enabling Africa’s innovators and start-ups to scale and test their ideas in new markets. Such platform is probably one of the most critical not only for Mozambique’s banking industry but for Africa’s in general.
“Rise provides developing markets with an opportunity to leapfrog ageing analogue infrastructure, deployed in most developed economies, and with it the capacity to solve some of Africa’s development challenges”, explains Barclays Africa.
“We find ourselves in a completely different environment, where internet is revolutionizing the ability of businesses to interact with their own clients from remote points and with the financial system in general”, insists Perdo Carvalho, chief operating officer (COO) and member of Barclays’s executive board in Mozambique.
“One of the main challenges for the mass adoption of new technologies lies in the access to new platforms and their usability, hence we bet on digital solutions with levels of modernity adapted to each particular market in which the bank operates”, explained Sérgio Inglês, Marketing and Corporate Communication director at Barclays Moçambique.
By Levy Sergio Mutemba